CUSTOMER RELATIONSHIP MANAGEMENT CRM

Dynamics CRM

Buktel Technologies offersa strong ability to implement Microsoft Dynamics CRM solutions including sales and marketing services, integration, platform migration, business process automation, mobile access, enterprise data management, and applications. Buktel Technologies also provides application development using a CRM platform specific to vertical or domain.

  • Certified resources for MS CRM and pool of experts (consultants and developers)
  • 576+ person months of experience along with ongoing CRM projects
  • AGILE/SCRUM Execution models
  • CRM Mobile Solutions
  • Customization and Configuration, CRM Installation and Development
  • Multi-industry and Technology experience
  • Maintenance and Support
  • Allied service support like UI Design, Performance Testing
  • System re-engineering and upgrades
  • CTI Integration
  • Package implementation
  • Global clients encompassing various industries like; Retail, Healthcare, Travel & Hospitality, Insurance, Human Resource

Buktel Technologies Xperts Microsoft Dynamics Expertise Overview

Lead and Opportunity
Management

Quotes and Proposal Management

Products and Pricing Management

Order and Invoice Management

Competitor Management

Sales Goal Management

List
Creation

Campaign Management

Campaign Execution

Campaign Response Tracking

Click through Analysis

Case/Incident Management

Queue Management

Activity Execution

Inbound outbound call Management

Knowledge Management

Calendar Management

Partner
Management

Vendor Management

Broker Management

Supplier Management

Shopping and Ordering

Dealer Management

Social
Listening

Social Promotion

Social Engagement

Social Analysis



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